Job Information
TTEC Sales Analytics Manager in Athens, Greece
Sales Analytics Manager – Athens
Bringing smiles is what we do at TTEC… for you and the customer. As a Sales Analytics Manager working onsite in Athens, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
In this role you will, gather, prepare, and analyze data for client sales and marketing programs. You will directly collect, validate, cleanse, and load data from internal or external systems into databases to enable successful user adoption of analytics tools and reports.
The position will work with Strategic Marketing Managers and other program support resources to provide analysis, creative feedback, and prepare findings for presentation to management.
During a Typical Day, You’ll
Partner with the line of business owners and other key stakeholders in GTM planning and the day to day running of the EMEA DMe business.
Assist the Sales Managers accountable for achieving revenue goals across the B2B business. Diagnose gaps and develop action plans to improve performance across the region.
Drive the weekly and quarterly Forecast and Outlook process using pipeline analysis, data validation, and identify gaps and actions required.
Manage local execution of Sales Quota setting and validate attainment and exception requests.
Assess current business practices and provide innovative ways for improved efficiency and effectiveness.
What You Bring to the Role
3-5 years of work experience in sales operations or related field.
Ability to be successful working in highly matrixed organization and able to build support and strong relationships with key stakeholders and peers.
Strong Excel skills. Experience in CRM and data visualization tools (e.g., SFDC, Tableau, Power BI).
Exceptional interpersonal, presentation, and communication skills.
Ability to work independently and prioritize, multi-task, and perform effectively under pressure.
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit www.mybenefits.ttec.com for more information.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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Title: Sales Analytics Manager
Location: Greece-Attica-Athens
Requisition ID: 03TSZ